Careers

Title: Financial Aid Counselor 

Status: Part-Time Employee (15-20 hours weekly)

Location: Remote/Virtual position, with occasional day and evening travel to partner locations in Massachusetts

PURPOSE OF POSITION

Under the general guidance of the Director of Financial Aid, the financial aid counselor will provide financial aid support to students and families on an individual and group basis as well as support the overall success of College Affordable’s mission. 

MINIMUM ACCEPTABLE QUALIFICATIONS

  • Knowledge of both federal and institutional awarding methodologies 
  • Experience with the CSS Profile and FAFSA
  • Strong presentation, interpersonal, networking, technology, and organizational skills in an entrepreneurial-type environment
  • Demonstrated ability to work independently and meet deadlines
  • Evidence of working effectively as a team member with an emphasis on a customer-centric environment in a financial aid office (or similar)
  • A strong commitment to College Affordable’s mission and desire to support families on their journey to obtain higher education.
  • Willingness to grow and be part of a winning team
  • Careful attention to details

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • The Financial Aid Counselor is part of a team of individuals who support a growing non-profit centered around helping high school students and their families understand the most effective ways to personally finance higher education
  • This position will primarily focus on individual family support through email, phone, and virtual meetings in addition to in-person and webinar presentations.
  • Individual support may include helping families prepare their financial aid applications, explaining financial aid eligibility at different schools, and navigating all facets of the financial aid application cycle.
  • Preparation of key financial aid forms and application requirements
  • Maintaining and filing confidential records, such as family financial records and any notes and data related to highly sensitive data
  • Navigating the loan process and supporting families with payment and billing questions
  • The position is virtual/remote; however, occasional day and/or evening travel to Massachusetts area partner locations will be required. 
  • Employee schedules are flexible and will be determined before the start date; the person in this position will be responsible for working one weekend day (Saturday or Sunday) weekly.

PREFERRED EXPERIENCE

  • Project and/or customer relationship management (CRM) experience
  • Creative and have the ability to solve problems
  • Bilingual and able to read, write, and speak proficiently in English and a second language preferred.

Anticipated Hire Date: Immediate Hire

To apply, please email a cover letter and resume to careers@collegeaffordable.org. No calls, please.

 

 

Title: Associate Director of Financial Aid

Status:Full-Time Employee (40 hours weekly)

Location: This role will be based in one of three Massachusetts Locations – Greater Springfield Region, North Central Region, or South Shore/Metro South

PURPOSE OF POSITION

Under the general guidance of the Vice President of Operations & Financial Aid, the Associate Director will provide expert-level financial aid support to students and families on an individual and group basis, as well as support the overall success of College Affordable’s mission: a nonprofit organization built to help families reduce the cost of college, minimize debt, and increase higher education choices.

MINIMUM ACCEPTABLE QUALIFICATIONS

  • Passion and experience providing excellent customer service while maintaining successful performance in a confidential service environment.
  • Knowledge of both federal and institutional awarding methodologies; 
  • Experience with the CSS Profile and FAFSA;
  • Experience with MA state funding and/or MASFA;
  • Knowledge of Title IV and ability to research federal and state regulations;
  • Strong presentation, interpersonal, networking, technology, and organizational skills in an entrepreneurial-type environment;
  • Demonstrated ability to work independently and meet deadlines;
  • Evidence of working effectively as a team member with an emphasis on a customer-centric environment in a financial aid office (or similar);
  • A strong commitment to College Affordable’s mission and desire to support families on their journey to obtain higher education;
  • Willingness to grow and be part of a winning team; 
  • Careful attention to detail; 
  • Minimum of five years of financial aid experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • The Associate Director is part of a team of individuals who support a growing non-profit centered around helping high school students and their families understand the most effective ways to personally finance higher education;
  • This position will primarily focus on in-person student support through group presentations and 1:1 meetings. Additional student & family support through email, phone, and virtual meetings in addition to large format and webinar presentations may also be required;
  • Individual support may include helping families prepare their financial aid applications, explaining financial aid eligibility at different schools, and navigating all facets of the financial aid application cycle;
  • Preparation of key financial aid forms and application requirements;
  • Maintaining and filing of confidential records, such as family financial records and any notes and data related to highly sensitive data; 
  • Navigating the loan process and supporting families with payment and billing questions;
  • Developing and maintaining strong relationships with key stakeholders at the partner locations, including, but not limited to, counselors, administrators, and program support staff.
  • This position is remotely-based and requires daytime travel to high schools and partner programs located in the Greater Springfield Region, North Central Region, or South Shore/Metro South region of Massachusetts. Occasional evening travel to this area and additional area partner locations may also be required.  Please indicate in your cover letter which geographic area you are interested in applying for.

PREFERRED EXPERIENCE

    • Bilingual and able to read, write, and speak proficiently in English and a second language preferred;
    • Prior project management and/or inside sales experience
    • Creative and have the ability to solve problems

    Anticipated start date: October 12, 2026

    To apply, please email a cover letter and resume to careers@collegeaffordable.org. No calls, please.

     

     

    Title: Financial Aid Counselor-Portuguese Speaking

    Status: Part-Time Employee (20-25 flexible schedule hours weekly)

    Location: Remote/Virtual position, with occasional day and evening travel to partner locations in Massachusetts and Rhode Island

    PURPOSE OF POSITION

    Under the general guidance of the Director of Financial Aid, the financial aid counselor will provide financial aid support to students and families on an individual and group basis as well as support the overall success of College Affordable’s mission. 

    MINIMUM ACCEPTABLE QUALIFICATIONS

    • Knowledge of both federal and institutional awarding methodologies 
    • Experience with the CSS Profile and FAFSA
    • Fluency in written and spoken Portuguese
    • Strong presentation, interpersonal, networking, technology, and organizational skills in an entrepreneurial-type environment;
    • Demonstrated ability to work independently and meet deadlines
    • Evidence of working effectively as a team member with an emphasis on a customer-centric environment in a financial aid office (or similar)
    • A strong commitment to College Affordable’s mission and desire to support families on their journey to obtain higher education.
    • Willingness to grow and be part of a winning team
    • Careful attention to details

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    • The Financial Aid Counselor is part of a team of individuals who support a growing non-profit centered around helping high school students and their families understand the most effective ways to personally finance higher education
    • This position will primarily focus on individual family support through email, phone, and virtual meetings in addition to in-person and webinar presentations.
    • Individual support may include helping families prepare their financial aid applications, explaining financial aid eligibility at different schools, and navigating all facets of the financial aid application cycle.
    • Preparation of key financial aid forms and application requirements
    • Maintaining and filing of confidential records, such as family financial records and any notes and data related to highly sensitive data
    • Navigating the loan process and supporting families with payment and billing questions
    • The position is virtual/remote; however, occasional day and evening travel to Massachusetts area partner locations will be required, thus living within 50 miles of Boston, MA is preferred. 

    PREFERRED EXPERIENCE

    • Project and/or customer relationship management (CRM) experience
    • Creative and have the ability to solve problems
    • Bilingual and able to read, write and speak proficiently in English and a second language preferred.

    To apply, please email a cover letter and resume to careers@collegeaffordable.org. No calls, please.